Shipping policy
Shipping Information:
Processing Time:
Orders are processed within 1-3 business days after payment is confirmed. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times:
Standard shipping within the United States typically takes 7-15 business days after processing. Delivery times may vary depending on your location and carrier conditions.
Tracking:
A tracking number is provided via email once your order ships. You can track your package at https://www.17track.net.
Shipping Rates:
- Standard Shipping: $4.99 flat rate
- Shipping Protection: $2.99 (optional, covers lost or damaged packages)
Lost or Delayed Packages:
If your package has not arrived within 20 business days of the shipping confirmation, please contact us at support@cozyie.com and we will investigate and resolve the issue.
We currently ship within the United States only.